This Privacy Policy explains how Apex Technology Networks (“we,” “us,” “our”), a US-focused practice of Octatechhouse Ltd (trading as Octa Tech House), collects, uses and protects personal information when you visit this website or contact us.
Who we are
Octatechhouse Ltd, 36 Kirby Street, Stoke-on-Trent, ST6 2HU, United Kingdom. Email: info@octatechhouse.com.
Information we collect
Information you give us
When you submit our contact form or email us, we collect the details you provide: your name, email address, and optionally your company name, phone number, the service you’re interested in, and your message.
Information collected automatically
Like most websites, our hosting provider’s servers log standard technical information such as IP address, browser type and the pages requested, for security and performance purposes. This site does not currently use advertising cookies or third-party analytics trackers. If we add analytics in the future, we will update this policy and, where required, ask for your consent.
Third-party services
We load web fonts from Google Fonts. When your browser requests these fonts, Google receives your IP address. See Google’s Privacy Policy for details.
How we use your information
- To respond to your enquiry and schedule a consultation
- To prepare proposals and deliver services you request
- To keep our website secure and working properly
- To comply with legal obligations
We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising.
Sharing your information
We share personal information only with service providers that help us operate our business (for example, website hosting and email providers), under appropriate confidentiality obligations, or when required by law.
How long we keep information
We keep enquiry information for as long as needed to respond and, if you become a client, for the duration of our relationship plus any period required for legal, tax or accounting purposes. You can ask us to delete your enquiry at any time.
Your privacy rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain processing. Residents of California and other US states with consumer privacy laws may have additional rights under those laws. We will not discriminate against you for exercising your rights.
To make a request, email info@octatechhouse.com. We may need to verify your identity before responding.
Security
We use reasonable technical and organizational measures to protect personal information, including encrypted (HTTPS) connections. No method of transmission over the internet is completely secure.
Children’s privacy
This website is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.
International transfers
We are based in the United Kingdom and serve clients in the United States. Information you submit may be processed in the UK and in countries where our service providers operate.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of this page shows when it was last revised.
Contact
Questions about this policy? Email info@octatechhouse.com.